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Privacy Policy

Last Updated: October 21, 2025

At Green House, protecting your privacy and personal data is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online shop. By using our website, you consent to the practices described here, in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Green House
Address: Italian Village, 1 Villa 387, Erbil, Erbil Governorate, 44001
Phone: +9647509460999
Email: [email protected]

As the data controller, Green House is responsible for the processing of your personal data.

2. Personal Data We Collect

We collect data to provide you with a safe, efficient, and personalized shopping experience.

a. Personal Information

      • Full name

      • Email address

      • Phone number

      • Billing and shipping addresses

      • Payment information (processed securely through third-party payment providers)

b. Non-Personal Information

      • IP address

      • Browser type and version

      • Device information

      • Pages visited and time spent on the site

3. How We Use Your Data

Your data is used for the following purposes:

    • Processing and delivering your orders

    • Communicating order status, updates, and customer service

    • Improving website functionality, products, and services

    • Personalizing your shopping experience

    • Sending marketing communications (only if you have opted in)

    • Complying with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following lawful grounds:

    • Contractual necessity: to fulfill orders and manage accounts

    • Consent: for marketing communications and newsletters

    • Legal obligations: to comply with laws and regulations

    • Legitimate interests: to improve our website and services

5. Data Sharing

We do not sell or rent your personal information. We may share limited data with trusted service providers who assist us in:

    • Payment processing

    • Order delivery

    • Website analytics and performance monitoring

All third-party providers are required to protect your personal data in accordance with GDPR.

6. International Transfers

If your data is transferred outside Iraq, Green House ensures that appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms compliant with GDPR.

7. Data Retention

We retain your personal data only as long as necessary for:

    • Fulfilling orders and contractual obligations

    • Legal, regulatory, and accounting purposes

After this period, your data will be securely deleted or anonymized.

8. Your GDPR Rights

You have the following rights regarding your personal data:

    • Right to access: Request a copy of the data we hold about you

    • Right to correction: Update or correct inaccurate information

    • Right to erasure: Request deletion of your data

    • Right to restriction: Limit how we process your data

    • Right to object: Opt-out of data processing for marketing purposes

    • Right to data portability: Receive your data in a structured, commonly used format

    • Right to withdraw consent: Revoke consent at any time for marketing

To exercise your rights, contact us at [email protected].

9. Cookies and Tracking

Our website uses cookies to:

    • Remember preferences and settings

    • Analyze website performance

    • Enhance user experience

You can manage or disable cookies in your browser settings. Note that some features may not function correctly if cookies are disabled.

10. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before sharing personal data.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

    • SSL encryption secures data during transmission

    • Secure payment gateways handle all financial transactions

12. Contact Us

For any questions or requests regarding your personal data or this Privacy Policy:

Green House
Address: Italian Village, 1 Villa 387, Erbil, Erbil Governorate, 44001
Phone: +9647509460999
Email: [email protected]

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws, regulations, or business practices.
The latest version will always be available on this page, and the “Last Updated” date will indicate the most recent revision.